Customer relationship management is vital for every successful business, with Riich, you can manage your customers, maintain your customers' service, and communicate directly with your customers.
Mass message - allow you to send your message to many customers at the same time.
Send coupon code - allow you to send the "Coupon code" for your customers, or you can select any customers to offer the coupon code.
. Go to "My store" and choose "Customers."
. Select customers
. Click on the "Action" button and select "Send message" or "Send promo coupon."
Promo coupon - is a promotional coupon or discount coupon that you want to offer to your customers. However, you need to create a coupon code first before sending it.
Unfortunately, a FREE member cannot create the store and list the product into Riich’s marketplace; you need to upgrade into Premium Membership first. To upgrade into Premium Membership, you can click on “Premium” on the top of the dashboard and follow the instruction.
Riich’s marketplaces is the dominant platform established to support to the small and medium businesses to trip their sales revenue in the most competitive business environment. We understand that small and medium businesses spend a lot of money into social network marketing with less result. Riich marketplaces and affiliate program allow every small and medium businesses to list their product and submit into the marketplaces for FREE, and only paying the commission fee to Riich affiliate partners or reseller when product is SOLD.
You don’t need to worry about sales anymore, all that you need to do is list products, submit to an affiliate program, tracking the sales activities, and arrange for delivery. No advertising fee, however, if you want to make your products standing from the crowd, upgrade into Gold Business Sponsor.
You can create your e-commerce store and promote to any countries you want, however, please be carefully check with the suppliers when you select the products to ensure that suppliers can ship the items into your market destinations.
We understand that people in many countries are not familiar with online payment yet, in the payment section, you can use any credit cards (this included your credit card) and make sure you fill up the right information in the shipping address.
To listing the products or submit the product into Riich Marketplaces, you need to create your store. Please follow the below steps:
. Log into your account.
. Click on "My store" at the left-hand side menu below your profile picture.
. Click on "Create a new store."
. Fill up your store information and click on "Save."
You can list unlimited products into Riich marketplaces; please follow the below steps:
. Log into your account
. Click on [Marketplaces] at the top right-hand side menu or and the left-hand side menu.
. Click on Create a new product
. Fill up your product information such as, product code, product name, product type, category, producer, price, click on submit product to affiliates or automated system, add the discount price, fill up brief information and product description.
. Click Apply
How to add the images to product
You can add many images of your product
. Click on tape [image]
. Drag and drop or click to upload the images photos
. Click "Apply"
How to insert video into your product?
. Click on [Video] tape
. Click on "Upload Video]
. Click "Apply"
. Out of stock -- for out of stock status
. Allow share
. Allow discussion
. Allow review
. Warranty period
. Product weight.
You can create multiple attributes for your product, like size, color, etc. These attributes will be visible to buyers on the product details page. For each attribute, you can specify the price increment/decrement from the base price of the product.
With Riich - You can own your online business or e-commerce business without having a product.
1. Sign in to your account
2. Go to marketplaces or Click on Affiliate products
3. Browse the products that you want to re-sell
4. Click to view product detail.
5. Click on "Get Affiliate"
***This feature is only available for Premium Member, if you are not yet a Premium, please make sure you upgrade your membership level first. However, if you already upgrade your member to Premium Member, then the system will ask to create "Your store" to add the product to the store, and it is mandatory to have a store.
6. Click "Get Now"
You can manage your product in "my store" and click on "Manage products."
If you want to remove or cancel any affiliate product, you can follow steps:
1]. Go, "my store."
2]. Click on "My Affiliate Products"
3]. Select the product that you want to remove.
. Click on "Remove Affiliate Button"
You can easily send the coupon to your customers from Riich platform, and you can select the number of customers that you want to send the coupon, to sent coupon please follow below steps:
1]. Log in to your account
2]. Go to "My store."
3]. Click on "Manage Coupon"
4]. Click on "Create a new coupon."
5]. Enter "Coupon code" (You can create any of your coupon code. e.g., HNY20OFF
6]. Fill up the Description
7]. Select the products that you want to apply the "Coupon."
8]. In the Discount type "Cart Discount" or "Card % Discount."
9]. Enter "Coupon Amount,"e.g., 30 for 30% OFF.
10]. Select Coupon Expiry date
11]. Enter "Usage limit per coupon. e.g., 1-time use, or 2-time use, leave it or enter (0) for unlimited use.
12]. Tick on [V] Active and Click "Apply" and "Save"
To send the coupon to your customers, you can click on "Customers."
13]. Select the customers that you want to send "Coupon," at this part, you can select numbers of customers as what you want.
14]. Click on "Action" button
15]. Click on "Send Coupon"
16]. Write any message for the coupon
17]. Click "Send"
If you are the reseller or product affiliate partner, you don't have the right to edit the product information or add up the price. Your commission is already added up by the product owner with a specific amount as you have seen during you click "Get Affiliate" as the selling commission will be pop up when you put the mouse over.
So you don't need to worry about product delivery, inventory. All you need to do is "Promoting" you store and improve your client base.